When it comes to customer satisfaction surveys, metrics could be over-estimated. Indeed, highly related to respondents’ educational culture, marking does not deliver clear-cut information. How to handle quality assessment in a diverse marketplace?
Headlines reporting the use of AI for recruiting abound. Having seen in previous articles how individuals and organizations can overcome biases, I invite you to the next level: how AI sheds a new light on discrimination in a diverse workplace.
Recruiting, evaluations and engagement are ripe for biases. Which steps allow an organization to mitigate their harmful effects and benefit from diversity?
Often harmless, unconscious shortcuts or biases can produce deleterious effects in a diverse workplace. As they are unconscious, can we avoid them?
The iceberg metaphor is often used to describe culture. Could another comparison be more suitable?
Our site has recently been reshaped. Have you noticed? Our previous site and our long-trusted learning platform are now one. In the coming months, our online courses will be totally rewrited to increase readability and add gamification features. Stay tune!