Cultivating Cultural Agility

Comment développer son Agilité culturelle

In the workplace, it’s important to have a combination of Cultural Intelligence and emotional skills in order to navigate the complexity and unpredictability of intercultural and diverse environments. This article offers six simple techniques for improving your Cultural Agility.

Constructive Conversations

Have you ever wondered how to hold better conversations? The micro-podcast “Constructive Conversations” can help you to bridge differences.

Remote Working: Part 1 – Finding Your New Normal

As a New Normal emerges, remote-working is unlikely to vanish. Therefore, Thélème international, in collaboration with Common Link, launches a series of articles on the topic of remote-working in intercultural contexts. Part 1 addresses the basic working-habits and navigation through personal and cultural differences.

When 7 = 9 or Where customer satisfaction surveys fail

When it comes to customer satisfaction surveys, metrics could be over-estimated. Indeed, highly related to respondents’ educational culture, marking does not deliver clear-cut information. How to handle quality assessment in a diverse marketplace?

How to overcome biases in Artificial Intelligence?

Headlines reporting the use of AI for recruiting abound. Having seen in previous articles how individuals and organizations can overcome biases, I invite you to the next level: how AI sheds a new light on discrimination in a diverse workplace.