In the workplace, it’s important to have a combination of Cultural Intelligence and emotional skills in order to navigate the complexity and unpredictability of intercultural and diverse environments. This article offers six simple techniques for improving your Cultural Agility.
Have you ever wondered how to hold better conversations? The micro-podcast “Constructive Conversations” can help you to bridge differences.
When it comes to customer satisfaction surveys, metrics could be over-estimated. Indeed, highly related to respondents’ educational culture, marking does not deliver clear-cut information. How to handle quality assessment in a diverse marketplace?
Often harmless, unconscious shortcuts or biases can produce deleterious effects in a diverse workplace. As they are unconscious, can we avoid them?
The iceberg metaphor is often used to describe culture. Could another comparison be more suitable?
